Updated Articles

  1. Notification settings

    Notifications are critical for staying connected and informed in a group. However, managing a flood of notifications can sometimes become overwhelming. Heylo is designed only to provide helpful information and reduce noise. Admins and members ca...
  2. Safety and management

    We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
  3. Muting

    In addition to the  notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
  4. Photos and videos: Size and multiples

    Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
  5. Feedback for hosts and admins

    Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
  6. Notification center

    Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also agno...
  7. Polls

    Polls provide instant group feedback. Whether planning an event or looking for advice, a poll in Heylo can gauge the preferences and insights of group members. Target your audience Polls on Heylo live in chat , and chats are organized by to...
  8. Direct messaging

    Direct messaging is a one-on-one or private conversation with another person and therefore private. No one else can see direct messages, including admins  of a group. A direct message can be initiated by anyone in the group to another person in ...
  9. Benefits

    Use the benefits tab to showcase all your group has to offer. The benefits tab is a dedicated space to display your group’s partners, playlists, and merch. Every benefit has a summary, direct link, and discount code storage for your members. Addit...
  10. Announcements

    Admins can make announcements that reach everyone in the group. They are integrated with email. All members receive a notification in Heylo, a push notification, and an email notification. Recipients include both active and inactive members - es...