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Last Updated: 09/27/2024
in Payments
Heylo’s platform fee for payments is 3.7% + $0.59 USD + payment processing fees from Stripe . Heylo makes money by helping leaders collect member payments. Our business model aligns our incentives with leaders. Why payments on Heylo To su...
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Last Updated: 09/25/2024
in Payments Membership plans provide admins complete control and flexibility to collect recurring membership payments. Admins can create as many membership plans as needed to meet their members' needs. Membership plans can either be visible to members, or hi...
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Last Updated: 09/23/2024
in Events
Update and cancel registration: Free events Members can change their registration to an event by navigating to the event and tapping "update" at the bottom. It is the label directly above the purple button. Once selecting "update", a member h...
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Last Updated: 09/12/2024
in Payments
A supporting membership provides leaders the benefit of membership dues without the rigidity of a mandatory payment. The group stays open and free, but members can choose to join the membership and support the group at their option. Many groups ...
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Last Updated: 09/10/2024
in Communications
Private group direct messages on Heylo offer a way to engage in more personal and focused conversations that are not limited to members of a single group. These private group direct message chats can include members from the same group or even ind...
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Last Updated: 09/10/2024
in Members
Roles help organize, incentivize, and empower group members. Use roles to grant access or controls to certain members. With roles, leaders can: Recognize key members . Roles are displayed on profiles and at prioritized at the top of the member...
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Admins can remove any member from the group. When a member is removed, they cannot contribute to group group chats or event chats , nor can they sign up for new events or view members , stores , or pages in the group. They are also no ...
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Last Updated: 09/10/2024
in Communications
You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a group chat or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are...
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Everyone has access to reporting tools to flag inappropriate behavior on Heylo. Inappropriate behavior can include unwanted messages , unacceptable actions, or inappropriate photos. There are two ways to report a member: 1. Navigate to a member...
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On Heylo, all groups have one default role, Admin. Admins have ultimate control over the group. They can manage members , group chats , events , and benefits , and collect member payments . They can also grant additional roles in the group...