Updated Articles

  1. Heylo Instagram collab post guidelines

    We’re excited to collaborate with your group on Instagram! Collab posts allow us to share your community’s story while expanding your reach. Here’s everything you need to know to make it happen. 1. Post format We can collaborate on: ✅ Feed p...
  2. Group privacy and data

    Groups on Heylo are private by default, or “closed.” When getting started, admins can select from a range of privacy controls for their group, including: Public . The group is visible on Heylo and search engines, and anyone can join the group w...
  3. Log in

    Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To log in...
  4. Public events

    Control event visibility Event hosts can control who can see and register for the event by using the visibility settings. There are three options: Private : Only members with a specific role can see and sign up for the event. This is great fo...
  5. Group photo album

    Photos and videos are automatically collected into a group album. Whether photos and videos are contributed through a group chat  or event chat , photos are accumulated into the album automatically. Photos sent in private group chats and di...
  6. Paid event tickets

    Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experienc...
  7. Increase membership prices

    As groups grow and mature, costs increase, and leaders may need to adjust prices to stay financially sustainable. On Heylo, leaders have two options for applying a price increase: Increase for all members A global price increase is ideal when...
  8. Contacts sync from phonebook

    Heylo can help people who know each other connect and find groups on Heylo! Mutual Contact Consent Contact relationships on Heylo are mutual, meaning both you and the other person must opt in for the connection to be recognized. This ensures th...
  9. Profile update

    Members can update their Heylo profile anytime through account settings from the top right of Heylo. To edit private info or group-specific icebreakers, tap your name at the top of the members screen. Alternatively, members can access group-speci...
  10. Controls for onboarding prospective members

    Group admins  on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...