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Last Updated: 12/17/2024
in Payments A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
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Last Updated: 12/04/2024
in Communications Pinned messages are a powerful way to keep important information visible and accessible in your chats. Pinned chats can be used in any chat on Heylo, whether it’s events, announcements or group chats. Pinned chats are the most visible on Heylo comp...
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Last Updated: 10/31/2024
in Payments Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
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Permissions We strive to keep Heylo a safe and secure place for groups. Admins have the ultimate control over their group. These permissions help maintain order, privacy, and the overall functioning of the group. To edit group permissions, nav...
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Last Updated: 10/29/2024
in Getting started
Heylo can help group leaders find new members for their group. An admin can publish the group and make it public, and other members can discover the group through Heylo Discover and search engines like Google. The more a group uses Heylo, the m...
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Last Updated: 10/29/2024
in Events
Every event has a dynamic event page. It can be indexed on Google and search engines as well. When indexed by Google, it is listed in the special Google Events Search and brings new prospective members to the group. In addition to the name of the...
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Last Updated: 10/29/2024
in Getting started
Every group on Heylo has a unique link. The group link contains the group profile - everything someone new needs to join the group, such as: https://heylo.group/sfbv Admins have full control over group links including their content, URL, a...
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Last Updated: 10/29/2024
in Getting started
On Heylo, a group has it's own identity. Admins can customize your group's appearance and brand to make it feel like home. How to customize and brand your group Customize the background with brand colors. There is an option for primary and...
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Last Updated: 10/29/2024
in Communications
Links save important information for your group. They can contain a cover photo and title along with a link. Links serve various purposes, such as displaying group guidelines, sharing helpful tips, or providing access to useful resources. Links a...
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Last Updated: 10/29/2024
in Getting started
Groups profiles contain everything new members need to join a group. It houses all the group’s key information, including the group name, logo, group reps, links, AND all your upcoming events. Here's an example: https://heylo.group/midnight-runne...