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Heylo provides leaders with a powerful and easy-to-use platform for keeping members informed and engaged—both inside Heylo and via email. Emails are beautifully formatted for a professional look, and consistently achieve best in class deliverability and open rates.
How to trigger emails from Heylo
Group leaders can send emails directly from the Heylo platform, on the go from the mobile app or from their computer on Heylo web.
Weekly Email Newsletters
A weekly email is automatically sent to members, summarizing upcoming events. This keeps members engaged and informed without requiring extra work from leaders.
Use case: Keep members consistently updated about what’s happening in the group.
New Events
Whenever a new event is created, Heylo automatically sends an email notification with key details—date, time, location, and a direct link to RSVP or learn more.
Use case: Announce a new meetup, workshop, or group activity to maximize attendance.
Update Events
If an event’s details are updated (time, location, or description), Heylo ensures members are promptly notified. Members without push notifications enabled will receive these updates by email.
Use case: Quickly inform members about last-minute changes and reduce confusion.
Announcements
Admins and members with announcement permissions can now create email blasts from anywhere in Heylo—from announcements chat topic to group chats or event chats. Leaders can:
- Choose the audience for each blast (current members, past members, or specific segments)
- Reach members who haven’t been recently active
- Send email blasts directly while posting a chat message
- Include text, images, or video
Use case: Reach exactly the members you want, wherever they are, without needing an external email tool.
Audience
Emails can be delivered from Heylo to members who are active in the group, imported, or invited by another member. They can also be sent to past members for reactivation campaigns, or big events.
Group leaders can customize the audience who receives an email blast:
- Active: Anyone who has visited the group in the last 90 days or currently has an active paid membership
- Inactive: Past members who have not visited the group in the last 90 days and do not have an active paid membership
- Invited: New members who were imported or invited by email but have not yet accepted the invitation
Pricing
Emails are priced per month. Every group includes a generous free tier of email credits, with additional emails available by usage or subscription on Plus, Pro, and Enterprise plans.
Why Heylo Emails Stand Out
- Beautifully Designed: Professional, mobile-friendly templates with your branding that reflect positively on your group
- High Engagement: Average open rates exceed 70%, with best-in-class deliverability and click-throughs
- Integrated with Group Actions: Emails are seamlessly tied to creating events, announcements, and chats—saving leaders time and keeping communications consistent
- Convenient: Send from anywhere, whether computer or phone, at home or on-the-go
Member email controls
Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notifications from Heylo”. Heylo emails also have unsubscribe buttons.