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Last Updated: 01/17/2025
in Getting started Heylo can help people who know each other connect and find groups on Heylo! Mutual Contact Consent Contact relationships on Heylo are mutual, meaning both you and the other person must opt in for the connection to be recognized. This ensures th...
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Last Updated: 01/13/2025
in Getting started
Onboarding your members from Meetup is seamless! Members do not need to download a new app and can sign up with one tap . Migrating from Meetup with email import The easiest way to migrate from Meetup is to import with member emails. Note, m...
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Last Updated: 01/10/2025
in Members
Members can update their Heylo profile anytime through account settings from the top right of Heylo. To edit private info or group-specific icebreakers, tap your name at the top of the members screen. Alternatively, members can access group-speci...
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Last Updated: 01/06/2025
in Members
Group admins on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...
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Last Updated: 12/17/2024
in Payments A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
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Last Updated: 12/04/2024
in Communications Pinned messages are a powerful way to keep important information visible and accessible in your chats. Pinned chats can be used in any chat on Heylo, whether it’s events, announcements or group chats. Pinned chats are the most visible on Heylo comp...
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Last Updated: 11/25/2024
in Events Certain events require a maximum number of participants. Events with limited seating, or a game with a limits on number of players, for example, need a maximum participation limit. With Heylo events , an admin or host can set a participation l...
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Last Updated: 10/31/2024
in Payments Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
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Permissions We strive to keep Heylo a safe and secure place for groups. Admins have the ultimate control over their group. These permissions help maintain order, privacy, and the overall functioning of the group. To edit group permissions, nav...
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Last Updated: 10/29/2024
in Getting started
Heylo can help group leaders find new members for their group. An admin can publish the group and make it public, and other members can discover the group through Heylo Discover and search engines like Google. The more a group uses Heylo, the m...