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Group admins on Heylo can access insights into their members. From the profile of the member, admins can select the three-dot more menu, and then “member insights”. There, admins can see analytics about members on a granular level including: Da...
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Last Updated: 08/07/2023
in Payments Tax depends on specific dynamics of the group, like legal structure and jurisdiction. We recommend speaking to a tax advisor for specific questions. For groups in the United States, Heylo will send 1099 forms when annual payment volumes exceed a ...
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Last Updated: 07/26/2023
in Events Group admins can export event attendees of any event into a CSV file. The CSV file can be opened in Google Sheets, Microsoft Excel, or any other spreadsheet software. The export includes export fields as well as any sign-up question they respond...
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Last Updated: 07/21/2023
in Events Save events as drafts before publishing them. Saved drafts are editable by any admin in the group. Additionally, anyone designated as a host of that event can view and edit the event draft. Draft events are listed under “Pending” at the top of t...
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Last Updated: 07/02/2023
in Communications Members can receive emails for important announcements , direct messages , and events . Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notificatio...
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Last Updated: 07/02/2023
in Events Events help the group get together. Whether meeting virtually or in person, events on Heylo help everyone in the group gather to the same place at the same time. Events on Heylo are organized and social. Members can find all the info they need t...
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Last Updated: 06/27/2023
in Members Titles recognize the leaders of the group. They are a powerful way to incentivize people to step up and support the group. An admin can grant a title to anyone in the group, whether they are a member or an admin. Everyone with a title is prioriti...
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Last Updated: 06/26/2023
in Members Banning a member is a function available to all admins in the group. When a member is banned, they are permanently removed from the group and are unable to rejoin. It's important to note that bans are not reversible. Admins have the authority to en...
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Last Updated: 06/26/2023
in Members Admins can set a welcome message for new members. It is an additional screen during the group onboarding experience for new members to meet the leaders and learn how to get started. A welcome message is populated by default; however, admins can...
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Last Updated: 06/25/2023
in Payments Stores on Heylo provide a platform for groups to showcase and sell branded merchandise or products from partner brands directly to their members. These stores are prominently displayed on the content tab, making it easy for members to discover and m...