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Last Updated: 09/10/2024
in Members
Roles help organize, incentivize, and empower group members. Use roles to grant access or controls to certain members. With roles, leaders can: Recognize key members . Roles are displayed on profiles and at prioritized at the top of the member...
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Groups on Heylo are private by default, or “closed.” When getting started, admins can select from a range of privacy controls for their group, including: Public . The group is visible on Heylo and search engines, and anyone can join the group w...
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A group is automatically deleted when there are no members in the group. An admin can remove members, and then leave the group themselves. If there are many members, admins can get in touch with the Heylo Team to assist with group deletion. ...
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Last Updated: 09/10/2024
in Communications
You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a group chat or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are...
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Admins can remove any member from the group. When a member is removed, they cannot contribute to group group chats or event chats , nor can they sign up for new events or view members , stores , or pages in the group. They are also no lo...
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Last Updated: 08/04/2025
in Events
Use the Description box to tell members what to expect—schedule, gear, meeting spot, anything that helps them show up ready. Formatting You Can Use Bold : Use double asterisks ** around the text. Example: **Bring water** becomes Bring ...
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Last Updated: 07/31/2025
in Payments To receive payments collected on Heylo, simply link a bank account! It only takes a few minutes to set up. Both personal and business bank accounts are acceptable. Deposits to the link bank account are automated. They occur weekly, every Friday, vi...
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Last Updated: 08/05/2025
in Payments
Keep events free while funding your community Event donations give leaders a simple way to collect financial support during event registration —no extra links, no awkward asks—while keeping every event open to everyone who can’t pay. Enable ...
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Last Updated: 12/08/2025
in Members
PLUS 🚀 Icebreakers require a Heylo Plus subscription. Learn more here . Icebreakers on Heylo are interactive prompts or questions designed to initiate conversations and engage members within a group. They serve as conversation starters and h...
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Last Updated: 02/19/2026
in Getting startedMeetup alternative guide: How to migrate your community from Meetup to Heylo. Proven strategies from leaders who've successfully made the switch.