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Last Updated: 09/23/2024
in Events
Update and cancel registration: Free events Members can change their registration to an event by navigating to the event and tapping "update" at the bottom. It is the label directly above the purple button. Once selecting "update", a member h...
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Last Updated: 12/18/2025
in Events Event Hosts make it easy to delegate event leadership without giving full group admin access. Hosts help run the event, communicate with attendees , and manage logistics—so events stay organized, professional, and well-run, even when multiple peo...
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Last Updated: 02/14/2025
in Events Control event visibility Event hosts can control who can see and register for the event by using the visibility settings. There are three options: Private : Only members with a specific role can see and sign up for the event. This is great fo...
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Last Updated: 12/03/2025
in Events
Every Sunday, all events in the group are aggregated into an automatically generated email newsletter. It is distributed automatically on Sunday afternoon to all signed-up group members as well as invited members by email . Members can control e...
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Last Updated: 12/17/2024
in Payments A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
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Last Updated: 09/10/2024
in Communications Use the benefits tab to showcase all your group has to offer. The benefits tab is a dedicated space to display your group’s partners, playlists, and merch. Every benefit has a summary, direct link, and discount code storage for your members. Addit...
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Last Updated: 09/10/2024
in Communications
Admins can make announcements that reach everyone in the group. They are integrated with email. All members receive a notification in Heylo, a push notification, and an email notification. Recipients include both active and inactive members - es...
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Last Updated: 09/10/2024
in Events
Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
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Heylo provides reporting on both individual members and consolidated views visible only to admins . Plus, admins can export member info from their group at anytime. Payments Once there is a bank account linked to the group, admins can see ...
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Last Updated: 10/29/2024
in Getting started
On Heylo, a group has it's own identity. Admins can customize your group's appearance and brand to make it feel like home. How to customize and brand your group Customize the background with brand colors. There is an option for primary and...