-
Last Updated: 12/17/2024
in Payments A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
-
Last Updated: 02/26/2025
in About Heylo
Most of Heylo's communications and leader tools are free to use. There are no limits to the number of members or admins a group can have. To access more tools, group leaders can select the pricing plan that is best for their group. All subscrip...
-
Last Updated: 02/13/2026
in Events
Enable guest registrations for your events on Heylo. With guests enabled, members can register for the event and sign up others. Guests empower members to bring their friends, colleagues, and family members without friction. Guests can supercharge...
-
Last Updated: 06/25/2023
in Getting started There is no limit to the number of groups on Heylo. Anyone can belong to multiple groups, and anyone can create multiple groups. If there are multiple groups within the same organization, like chapters, get in touch with the Heylo team about our or...
-
Last Updated: 09/03/2024
in Members
Everyone on Heylo gets a profile. The profile is the place to share background info and communicate who you are. Profiles help everyone in the group get to know each other. Profiles support up to 6 photos, a bio, interests, and a link. Member...
-
Last Updated: 09/10/2024
in Communications Use the benefits tab to showcase all your group has to offer. The benefits tab is a dedicated space to display your group’s partners, playlists, and merch. Every benefit has a summary, direct link, and discount code storage for your members. Addit...
-
Last Updated: 07/26/2023
in Events Group admins can export event attendees of any event into a CSV file. The CSV file can be opened in Google Sheets, Microsoft Excel, or any other spreadsheet software. The export includes export fields as well as any sign-up question they respond...
-
PRO 🚀 Waiver collection requires a Heylo Pro subscription. Learn more here . Streamline liability management by collecting, storing, and tracking every member’s compliance. Waivers, or liability releases, can provide members with context on t...
-
Last Updated: 07/21/2023
in Events Save events as drafts before publishing them. Saved drafts are editable by any admin in the group. Additionally, anyone designated as a host of that event can view and edit the event draft. Draft events are listed under “Pending” at the top of t...
-
Last Updated: 09/10/2024
in Communications
Private group chats enable people in the group to communicate in private. They remain on the chats tab, and only members of the group can be invited. They are separate from a private group DM where anyone connected to others on Heylo can be invite...