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Last Updated: 12/17/2024
in Payments A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
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Last Updated: 04/23/2024
in Events
Event cover photos are the first impression and set the tone of an event. Heylo helps leaders quickly add a photo that puts the event first, without needing to leave the platform. Leaders can add an event cover photo one of several ways:...
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Last Updated: 09/10/2024
in Events
Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
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Last Updated: 02/13/2026
in Events
Enable guest registrations for your events on Heylo. With guests enabled, members can register for the event and sign up others. Guests empower members to bring their friends, colleagues, and family members without friction. Guests can supercharge...
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Last Updated: 09/09/2025
in Members PLUS 🚀 Member Questionnaire requires a Heylo Plus subscription. Learn more here . Member Questionnaires empower group leaders to capture the exact details they need from every member at the moment they join. Enable ready-made fields like email...
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Permissions We strive to keep Heylo a safe and secure place for groups. Admins have the ultimate control over their group. These permissions help maintain order, privacy, and the overall functioning of the group. To edit group permissions, nav...
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Last Updated: 04/11/2026
in Events
Event albums collect and organize photos and videos from an event. Attendees can easily access photos to download and share to social media. Automatic Sourcing After the event, registered attendees receive a notification to contribute photo...
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Last Updated: 08/21/2025
in Events Heylo makes it easy for members and hosts to add events directly to their personal calendar. When an event is added, it will include: The event name The date and time A link back to Heylo for the latest event details How to Add an...
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Last Updated: 06/25/2023
in Getting started There is no limit to the number of groups on Heylo. Anyone can belong to multiple groups, and anyone can create multiple groups. If there are multiple groups within the same organization, like chapters, get in touch with the Heylo team about our or...
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Last Updated: 01/26/2024
in Events Some events are best suited for only select members. Leadership team dinners, board meetings, and games with advanced players require an additional level of privacy that goes beyond the full group. Group leaders can create exclusive events acces...