New Articles

  1. Safety and management

    We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
  2. Safety, security, privacy, and admin controls

  3. Reports, analytics, exports

    Heylo provides reporting on both individual members and consolidated views visible only to admins . Plus, admins can export member info from their group at anytime. Payments Once there is a bank account linked  to the group, admins can see ...
  4. Shopify integration

    PRO 🚀  Shopify integration collection requires a Heylo Pro subscription. Learn more here . Heylo can integrate with Shopify to make the buying experience seamless for members and painless for admins. For example, Heylo can pass your paid me...
  5. Stores

    Stores on Heylo provide a platform for groups to showcase and sell branded merchandise or products from partner brands directly to their members. These stores are prominently displayed on the content tab, making it easy for members to discover and m...
  6. Currencies

    Heylo supports groups around the world and can collect payments in over 10 currencies including: Australian Dollars AUD Canadian Dollars CAD Columbian Pesos COP Euros EUR British Pounds GBP Hong Kong Dollars HKD Japenese Yen JPY Sing...
  7. Refunds and disputes

    Admins can issue payment refunds directly from Heylo. Simply navigate to the payment in the admin dashboard or on a paid event , and long press on the payment to refund. The paying member receives a full refund. Platform fees attributable to Hey...
  8. Receipts and payment history

    Viewing and Downloading Your Payment Records and Receipts You can review all of your payments to Heylo at any time: Click  My account  in the upper‑right corner of any Heylo page. Select  My payments  to see a detailed list of charges, refund...
  9. Tax

    Tax depends on specific dynamics of the group, like legal structure and jurisdiction. We recommend speaking to a tax advisor for specific questions. For groups in the United States, Heylo will send 1099 forms when annual payment volumes exceed a ...
  10. Payment types

    Payments can be made from anywhere in the world, allowing for international transactions with ease. Members can pay on the Heylo mobile app or website using debit card, credit card, and in some cases, Apple Pay. Apple Pay Apple Pay is av...