New Articles

  1. Pricing: Platform and processing fees for payments

    Heylo’s platform fee for payments is 3.7% + $0.59 USD + payment processing fees from Stripe . Heylo makes money by helping leaders collect member payments. Our business model aligns our incentives with leaders. Why payments on Heylo To su...
  2. Paid event tickets

    Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experienc...
  3. Cancel, change or pause membership

    A paid member can change or cancel a membership any time. To cancel: Paid members can cancel their membership at any time without request or intervention. When a membership is canceled, the paid member retains any access or benefits associate...
  4. Migrate existing paid members

    For groups coming from another membership platform, the group’s data can be transferred to Heylo seamlessly. Member info like payment timelines, check-in counts , or names can be uploaded with customized invites for each member. Existing payment...
  5. Past due members

    When a member’s credit card fails, they have 7 days to add a new payment card. The new payment card is automatically charged for the past balance, and there is no change to the billing period. If the member does not pay in the 7-day grace period, t...
  6. Increase membership prices

    As groups grow and mature, costs increase, and leaders may need to adjust prices to stay financially sustainable. On Heylo, leaders have two options for applying a price increase: Increase for all members A global price increase is ideal when...
  7. Supporting memberships

    A supporting membership provides leaders the benefit of membership dues without the rigidity of a mandatory payment. The group stays open and free, but members can choose to join the membership and support the group at their option. Many groups ...
  8. Membership plans

    Membership plans provide admins complete control and flexibility to collect recurring membership payments. Admins can create as many membership plans as needed to meet their members' needs. Membership plans can either be visible to members, or hi...
  9. Membership dues

    Admins can use Heylo to collect a required membership from members. Because the group organizes and engages on Heylo, Heylo will create a paywall around the group that requires dues to be paid upon joining and revokes access when memberships are ...
  10. Member payments

    As groups grow, so do the time and cost to lead them. Whether it’s paying for insurance, food, equipment, or even compensating the leaders for their valuable time, money from members can help offset group costs. Heylo helps group leaders coll...