Updated Articles

  1. Getting started

  2. Onboarding best practices and communications

    Onboarding your members onto Heylo is easy—and the more intentional you are, the better the results. The biggest mistake groups make is trying to keep using multiple platforms and slowly transition to Heylo. That only creates confusion and dilutes ...
  3. Reports, analytics, exports

    Heylo provides reporting on both individual members and consolidated views visible only to admins . Plus, admins can export member info from their group at anytime. Payments Once there is a bank account linked  to the group, admins can see ...
  4. Safety, security, privacy, and admin controls

  5. Payments

  6. Payments reporting

    Heylo makes it easy to track the success of your group’s paid membership program with clear, real-time reporting. Here's how to understand the data shown on your Group > Settings > Payments tab. Members At the top of the payments reporting se...
  7. Member Questionnaire

    PLUS 🚀 Member Questionnaire requires a Heylo Plus subscription. Learn more here . Admins can collect private information from their members with a member questionnaire. There are default questions like address, or custom questions that can b...
  8. Members

  9. Icebreakers

    PLUS 🚀 Icebreakers require a Heylo Plus subscription. Learn more here . Icebreakers on Heylo are interactive prompts or questions designed to initiate conversations and engage members within a group. They serve as conversation starters and h...
  10. Events

    Organizing events in your Heylo group: Chronological ordering, search, and calendar view Heylo helps you organize events within your group and ensure a smooth experience for everyone involved. In this article, you’ll learn the process of cre...