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Last Updated: 06/25/2023
in Events Heylo supports all time zones across the world. When creating an event, hosts can designate the time zone when they set the time. Time zones are personalized by attendees depending on the time of their local device. So, if an event is set in the Eas...
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Last Updated: 08/07/2023
in Payments Tax depends on specific dynamics of the group, like legal structure and jurisdiction. We recommend speaking to a tax advisor for specific questions. For groups in the United States, Heylo will send 1099 forms when annual payment volumes exceed a ...
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Everyone has access to reporting tools to flag inappropriate behavior on Heylo. Inappropriate behavior can include unwanted messages , unacceptable actions, or inappropriate photos. There are two ways to report a member: 1. Navigate to a member...
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Last Updated: 09/23/2024
in Events
Update and cancel registration: Free events Members can change their registration to an event by navigating to the event and tapping "update" at the bottom. It is the label directly above the purple button. Once selecting "update", a member h...
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Last Updated: 03/05/2025
in Payments
Heylo supports groups around the world and can collect payments in over 10 currencies including: Australian Dollars AUD Canadian Dollars CAD Columbian Pesos COP Euros EUR British Pounds GBP Hong Kong Dollars HKD Japenese Yen JPY Sing...
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Last Updated: 06/25/2023
in Payments For groups coming from another membership platform, the group’s data can be transferred to Heylo seamlessly. Member info like payment timelines, check-in counts , or names can be uploaded with customized invites for each member. Existing payment...
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Last Updated: 01/26/2024
in Events Some events are best suited for only select members. Leadership team dinners, board meetings, and games with advanced players require an additional level of privacy that goes beyond the full group. Group leaders can create exclusive events acces...
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Last Updated: 01/26/2025
in Enterprise
With Heylo Enterprise, an organization has the choice to allow each chapter to link their own bank account, or use one central bank account to collect payments. Payments include paid events and memberships . Required membership dues can prov...
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Last Updated: 07/03/2024
in Getting started Onboarding your members is seamless with Heylo. Whether you have a group chat, email list, or another platform, onboarding your members to Heylo is as easy as copying and pasting. Members do not need to download a new app and can sign up with one...
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Last Updated: 04/24/2024
in Events
Events on Heylo can have multiple registrations . Hosts can add a participant cap for each registration. Once people register and the cap is hit, the registration automatically closes and is no longer visible to new prospective attendees. A...