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Last Updated: 06/20/2025
in Events Keep events free while funding your community Event donations give leaders a simple way to collect financial support during event registration —no extra links, no awkward asks—while keeping every event open to everyone who can’t pay. Enable ev...
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Last Updated: 01/06/2025
in Members
Group admins on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...
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Group admins on Heylo can access insights into their members. From the profile of the member, admins can select the three-dot more menu, and then “member insights”. There, admins can see analytics about members on a granular level including: Da...
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Last Updated: 02/26/2025
in About Heylo
Anyone with a Heylo account can share their unique link to refer a new group to Heylo. When a qualified group activates on Heylo, both the person who referred Heylo and the new group will each receive $50. Terms and Conditions To qualify, a g...
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Last Updated: 06/25/2023
in Communications @mentions send notifications to specific individuals in the group or chat. They work like tags as a way to draw someone specifically into a conversation. To see who all available people are to @mention, type the “@” symbol on the keyboard in a messa...
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On Heylo, members have control over who can send them direct messages. Any member can block another member. Blocked members Any existing direct message conversation is deleted when blocked, and no new direct message conversation can be initiat...
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Last Updated: 09/10/2024
in Communications
In addition to the notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
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Last Updated: 02/26/2025
in About Heylo
We ❤️ leaders. Our team compiled the best resources for leaders to get the most out of their groups: Get inspired by stories of leaders on Heylo Follow us on Instagram for real-time tips and announcements Subscribe to our leader newslett...
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Last Updated: 06/25/2023
in Payments When a member’s credit card fails, they have 7 days to add a new payment card. The new payment card is automatically charged for the past balance, and there is no change to the billing period. If the member does not pay in the 7-day grace period, t...
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Last Updated: 06/13/2025
in Payments Viewing and Downloading Your Payment Records and Receipts You can review all of your payments to Heylo at any time: Click My account in the upper‑right corner of any Heylo page. Select My payments to see a detailed list of charges, refund...