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We strive to keep Heylo a safe and secure place for groups. On Heylo, admins have the ultimate control over their group. Admins can make anyone else an admin, or they can remove admin status from anyone, including themselves. There are no li...
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Last Updated: 04/24/2025
in Payments
Payments can be made from anywhere in the world, allowing for international transactions with ease. Members can pay on the Heylo mobile app or website using debit card, credit card, and in some cases, Apple Pay. Apple Pay Apple Pay is av...
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Last Updated: 06/26/2023
in Members Banning a member is a function available to all admins in the group. When a member is banned, they are permanently removed from the group and are unable to rejoin. It's important to note that bans are not reversible. Admins have the authority to en...
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Last Updated: 03/19/2025
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Last Updated: 09/10/2024
in Communications Polls provide instant group feedback. Whether planning an event or looking for advice, a poll in Heylo can gauge the preferences and insights of group members. Target your audience Polls on Heylo live in chat , and chats are organized by to...
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Last Updated: 06/26/2023
in Members Admins can set a welcome message for new members. It is an additional screen during the group onboarding experience for new members to meet the leaders and learn how to get started. A welcome message is populated by default; however, admins can...
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Last Updated: 06/27/2023
in Members Titles recognize the leaders of the group. They are a powerful way to incentivize people to step up and support the group. An admin can grant a title to anyone in the group, whether they are a member or an admin. Everyone with a title is prioriti...
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Last Updated: 07/02/2023
in Communications Members can receive emails for important announcements , direct messages , and events . Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notificatio...
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Last Updated: 07/19/2024
in Payments
Introduction At Heylo, we prioritize the security and privacy of your financial information. When it comes to processing payments, we partner with Stripe , a leading payment processing platform known for its robust security measures. Heylo does...
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Last Updated: 09/10/2024
in Communications
Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also agno...