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Last Updated: 04/23/2024
in Events
Event cover photos are the first impression and set the tone of an event. Heylo helps leaders quickly add a photo that puts the event first, without needing to leave the platform. Leaders can add an event cover photo one of several ways:...
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Last Updated: 06/25/2023
in Events Events are the most popular way to grow a group! Every event has a dedicated invite link, personalized by the sender. The invite link can be copied, or shared via the same methodologies as a group invite . When a recipient opens the link, they see...
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Last Updated: 01/06/2025
in Members
Group admins on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...
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Last Updated: 02/11/2025
in Events
Event albums collect and organize photos and videos from an event. Attendees can easily access photos to download and share to social media. Automatic Sourcing After the event, registered attendees receive a notification to contribute photo...
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Last Updated: 10/29/2024
in Getting started
On Heylo, a group has it's own identity. Admins can customize your group's appearance and brand to make it feel like home. How to customize and brand your group Customize the background with brand colors. There is an option for primary and...
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Last Updated: 10/17/2023
in Events For membership groups, priority access can be granted to provide certain group members special access to certain events. When enabled, the members in the membership plans set with priority access can interact with the event before the remaining me...
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Last Updated: 10/22/2024
in Events
Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experienc...
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Last Updated: 06/25/2023
in Payments When a member’s credit card fails, they have 7 days to add a new payment card. The new payment card is automatically charged for the past balance, and there is no change to the billing period. If the member does not pay in the 7-day grace period, t...
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On Heylo, members have control over who can send them direct messages. Any member can block another member. Blocked members Any existing direct message conversation is deleted when blocked, and no new direct message conversation can be initiat...
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Last Updated: 06/25/2023
in Payments Anyone can access their payment information and payment history on Heylo under “My account” in the top right, and then “My payments”. If a receipt is required for a payment, get in touch with the Heylo team . ...