Updated Articles

  1. Heylo Instagram collab post guidelines

    We’re excited to collaborate with your group on Instagram! Collab posts allow us to share your community’s story while expanding your reach. Here’s everything you need to know to make it happen. 1. Post format We can collaborate on: ✅ Feed p...
  2. Group privacy and data

    Groups on Heylo are private by default, or “closed.” When getting started, admins can select from a range of privacy controls for their group, including: Public . The group is visible on Heylo and search engines, and anyone can join the group w...
  3. Log in

    Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To log in...
  4. Sharing across groups

    Heylo Enterprise helps group leaders communicate with all members of all groups in the organization. Sharing content such as events, links, and group member benefits enables group organizations to disseminate information across all members equally...
  5. Public events

    Control event visibility Event hosts can control who can see and register for the event by using the visibility settings. There are three options: Private : Only members with a specific role can see and sign up for the event. This is great fo...
  6. Import Members into Heylo

    If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via support chat or [email protected], and Heylo...
  7. Group photo album

    Photos and videos are automatically collected into a group album. Whether photos and videos are contributed through a group chat  or event chat , photos are accumulated into the album automatically. Photos sent in private group chats and di...
  8. Event photo albums

    Event albums collect and organize photos and videos from an event. Attendees can easily access photos to download and share to social media. Automatic Sourcing After the event, registered attendees receive a notification to contribute photo...
  9. Paid event tickets

    Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experienc...
  10. Increase membership prices

    As groups grow and mature, costs increase, and leaders may need to adjust prices to stay financially sustainable. On Heylo, leaders have two options for applying a price increase: Increase for all members A global price increase is ideal when...