Updated Articles

  1. Import Members into Heylo

    Last Updated: 05/27/2025 in Getting started
    If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via support chat or [email protected], and Heylo...

  2. Shopify integration

    Last Updated: 05/19/2025 in Payments
    PRO 🚀  Shopify integration collection requires a Heylo Pro subscription. Learn more here . Heylo can integrate with Shopify to make the buying experience seamless for members and painless for admins. For example, Heylo can pass your paid me...

  3. Onboarding best practices and communications

    Last Updated: 04/30/2025 in Getting started
    Onboarding your members onto Heylo is easy—and the more intentional you are, the better the results. The biggest mistake groups make is trying to keep using multiple platforms and slowly transition to Heylo. That only creates confusion and dilutes ...

  4. Reports, analytics, exports

    Last Updated: 04/29/2025 in Safety, security, privacy, and admin controls
    Heylo provides reporting on both individual members and consolidated views visible only to admins . Plus, admins can export member info from their group at anytime. Payments Once there is a bank account linked  to the group, admins can see ...

  5. Icebreakers

    Last Updated: 04/25/2025 in Members
    PLUS 🚀 Icebreakers require a Heylo Plus subscription. Learn more here . Icebreakers on Heylo are interactive prompts or questions designed to initiate conversations and engage members within a group. They serve as conversation starters and h...

  6. Payment types

    Last Updated: 04/24/2025 in Payments
    Payments can be made from anywhere in the world, allowing for international transactions with ease. Members can pay on the Heylo mobile app or website using debit card, credit card, and in some cases, Apple Pay. Apple Pay Apple Pay is av...

  7. Heylo Enterprise for multiple chapter groups

    Last Updated: 03/20/2025 in Enterprise
    Heylo Enterprise helps organization leaders manage many chapter groups within a larger organization. An organization can empower local chapter leaders to have their own dedicated group, while still harnessing the benefits, guidelines, and data sh...

  8. Reactions

    Last Updated: 03/20/2025 in Communications
    Message reactions on Heylo provide a convenient way to respond to a message without a full written reply. Use any emoji to react to a message or photo in any chat . How to react Long press a message or photo, and select the reaction! If some...

  9. About Heylo

    Last Updated: 03/19/2025

  10. Accessible Countries and Languages

    Last Updated: 03/19/2025 in About Heylo
    Available Geographies Heylo is available on the web in all compliant geographies. The Android and Apple mobile app is available in 100+ major countries. Language Support The language for Heylo will be selected in accordance with the local devi...
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