New Articles

  1. Paid event tickets

    Collect money in advance with paid event tickets on Heylo. Leaders use paid events on Heylo to organize volleyball tournaments, running challenges, brunches, parties, and family picnics. Not only do the extra resources enhance the event experienc...
  2. Banned members

    Banning a member is a function available to all admins in the group. When a member is banned, they are permanently removed from the group and are unable to rejoin. It's important to note that bans are not reversible. Admins have the authority to en...
  3. Controls for onboarding prospective members

    Group admins  on Heylo have ultimate control over who can join their group. Automatic approval New members can join the group without admin approval. Manual approval Prospective members are individuals who have requested to join a manua...
  4. Links

    Links save important information for your group. They can contain a cover photo and title along with a link. Links serve various purposes, such as displaying group guidelines, sharing helpful tips, or providing access to useful resources. Links a...
  5. Feedback for hosts and admins

    Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
  6. Photos and videos: Size and multiples

    Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
  7. Data and payments storage, privacy, and encryption

    In order for groups to build community, they must be safe. On Heylo, we strive to help groups have a safe space to organize and connect with each other. Data storage and security With exception to payments, data inputted into Heylo is stored ...
  8. Deleting messages

    You can delete any message you send. In addition, an admin can delete any message sent by anyone in the group in a group chat  or event chat . Reactions on deleted messages are also removed. When a message is deleted, no notifications are...
  9. Muting

    In addition to the  notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
  10. Email controls

    Members can receive emails for important announcements , direct messages , and events . Members have ultimate control over the emails they receive from Heylo. To turn off emails, navigate to my account in Heylo and then toggle “Email notificatio...